Metro Transit
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Locations
Administration Office
1245 East Washington Avenue, Suite 201
Madison, WI 53703Ingersoll Operations
1101 E Washington Avenue
Madison, WI 53703Hanson Road
3901 Hanson Road
Madison, WI 53704 -
Phone
608-266-4904
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Fax
608-267-8778
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Website
Mission
The mission of Metro Transit is to provide safe, reliable, convenient, and efficient public transportation to the residents and visitors of the Metro service area.
Overview
The Agency is responsible for the operation, planning, development, and coordination of the public transit system in the Madison metropolitan area.
Four Pillars
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Doing the Basics Well
Maintaining safe, reliable, and efficient operations.
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Safety & Security
Commitment to standards and the security of all Metro staff and riders.
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Fiscal Stewardship
Responsible management of public funds.
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Communications
Transparent and timely information sharing internally and externally.
Directory
| Name | Title | Phone |
|---|---|---|
| Jamie Acton | General Manager | 608‑266‑6506 |
| Jessy Stammer | Chief Administrative Officer | 608‑261‑9976 |
| Mike Dentice | Customer Service Manager | 608-266-4699 |
| Buta (Zaal) Pitiurishvili | Finance Manager | 608-870-0397 |
| Mick Rusch | Chief Development Officer | 608‑266‑6532 |
| Mike Cechvala | Capital Projects Manager | 608‑261‑9283 |
| AJ Liedl | Marketing Manager | 608‑266‑6913 |
| Connor Mountford | Planning Manager | 608 267-8764 |
| Amy Griffin | Information Systems Manager | 608‑267‑8757 |
| Bryan Mulrooney | Chief Operations Officer | 608‑264‑9245 |
| Chris Mikkelson | Operations Manager | 608‑266‑6594 |
| Phil Gadke | Operations Manager | 608‑267‑8762 |
| Jennifer Wiegert | Operations Manager | 608‑267‑8769 |
| Hoyt Harrison | Chief Maintenance Officer | 608-264-9264 |
| Erica Ehlert | Maintenance Manager | 608‑266‑8801 |
| Josh Marty | Maintenance Manager of Facilities | 608‑266‑9076 |
| Cody Hanna | Maintenance Manager | 608‑267‑4126 |
Contacts
| Topic | Contact |
|---|---|
| Accessible Information Request | 608‑266‑4466 |
| Accounts Payable | 608‑266-4813 |
| Accounts Receivable | 608‑266-6599 |
| Administration Offices | 608‑266‑4904 |
| Advertising on Buses | 608‑267‑8771 |
| Affirmative Action Designee | 608‑266-6545 |
| Budget Information | 608‑267‑8766 |
| Building & Grounds Maintenance | 608‑266-9076 |
| Bus Shelter Maintenance | 608‑266-9076 |
| Customer Service Center | 608‑266‑4466 |
| Dispatch - Ingersoll | 608-267-8761 |
| Dispatch - Hanson | 608-267-8774 |
| Detours for Construction and Special Events | 608‑261-4289 |
| Fare Information | 608‑266‑4904 |
| Financial Analysis and Related Reports | 608‑267‑8766 |
| Grants Administration | 608‑266‑6538 |
| Labor Agreement | 608‑266-6545 |
| Land Use, Transit Review | 608‑261‑4289 |
| Lost and Found | 608‑266-6524 |
| Maintenance of Buses and Support Equipment | 608‑267‑8781 |
| Paratransit Customer Information | 608‑266‑4466 |
| Parts Inventory, Shipping, Receiving | 608‑267‑8790 |
| Payroll | 608‑267-8788 |
| Personnel | 608‑266‑8751 |
| Purchasing | 608‑267-8766 |
| Safety Programs | 608‑266‑5961 |
| Supervisor ‑ Bus Drivers | 608‑266‑6594 |
| Supervisor ‑ Customer Service | 608‑261‑9616 |
| Supervisor ‑ Maintenance | 608‑267‑8781 |
| Ticket/Pass Sales | 608‑266-4904 |
| Transportation Commission ‑ Agenda/Minutes and Meeting Schedule | 608‑267-8751 |
| Worker's Compensation (transit employees) | 608‑266‑8751 |