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Tyler Cloud Migration

The Tyler Cloud Migration is scheduled for July 8-13, 2026. 

We will be reaching out to affected agencies to plan for notifications and impacts.  

Work began this summer with our vendor, Tyler, and the following has been accomplished:   

  • Migrated user profiles for 300+ cloud users into the cloud environment 
  • Configuration and refinement of back-end workflows for printing, email notifications, and reporting connections 
  • Completed functional testing of 20+ workflows within 5 Tyler Systems/Modules 

Our team is working hard to ensure a clean migration process for our staff and customers. 

Timeline

  1. Cloud Environment setup

  2. File Content Management Migration to Cloud

  3. Cloud Environment Configuration

  4. Functional/Workflow Testing

  5. Go-live

  6. Post Go-live Support

Questions?

For any project related questions, feel free to reach out to Glory Birdsong at GBirdsong@cityofmadison.com with any questions. For any general Tyler/Munis questions, please reach out to Jeffrey Dempsey at JDempsey@cityofmadison.com. 

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