In June 2021, Performance Excellence teamed up with members of the Racial Equity and Social Justice Initiative to provide this work culture conversation guide to be used by teams across the organization.

What is Work Culture?

Work culture is the set of attitudes, values, expectations, and practices that guide and inform the actions of team members.

Why are we issuing this guide?

An organization's work culture defines acceptable ways to behave within the organization. With lessons learned in a world of continuous change, we have an opportunity to redefine our work culture to support staff in the future. We often make assumptions about these things. This is our opportunity to explicitly define, document, and hold ourselves accountable to the work culture we seek to create. The consequences of not doing so may lead to lowered morale, staff burnout, issues with staff retention on interdisciplinary teams, and ultimate turnover across the organization.  

Work Culture Conversation Guide

As members of TeamCity, we are public servants who bring local government to life. This document is intended to serve as a guide for having conversations about evolving work culture across the organization. It can be used by supervisors in 1:1s and with teams and among peers to begin dialogue on how we want to be together as we provide public services on behalf of the City of Madison.

Check out the Work Culture Conversation Guide

We seek to continuously improve this guide and will iterate to improve the content with your feedback. Don't hesitate to reach out with ideas to improve.
Contact: Karalyn Kratowicz, Performance Excellence Specialist