Monona Terrace Community and Convention Center

Mission, Goals, and Objectives

To deliver an exceptional and inspirational experience.

Vision

To be a globally recognized facility of distinction, offering endless possibilities and extraordinary service.

Monona Terrace Community and Convention Center is responsible to the Monona Terrace Board of Directors and the City of Madison Mayor.

Directory

Connie Thompson, Executive Director 

608-261-4030

Responsible for overall planning, organizing, directing and controlling the activities, finances and operations of Monona Terrace Community and Convention Center. Non-voting member of the Monona Terrace Board. Reports to the Mayor of the City of Madison and the Monona Terrace Board of Directors.

Lauren West, Office Administrator 

608-261-4000/4005

Provides administrative and technical assistance to the Director and the Monona Terrace Board of Directors, operates the reception desk, provides technical and clerical support to administrative staff, and graphic design work for the in-house graphic designer.

Bryan Cator, Operations and Maintenance Manager   

608-261-4031

Manages day-to-day operations of event services maintenance and customer needs.

Roy Vela, Assistant Operations Manager  

608-261-4029
Manages day-to-day operations of event services and customer needs.

Operations Leadworkers 

608-261-4137

Responsible leadership position regarding daily setup and teardown of events, custodial and customer service.

• Charles Anderson
• Will Henly
• Matt Weaver
• Ian Evans

Operations Workers 

608-261-4137

Responsible for daily setup and teardown of events, custodial and customer service.

• Zach Christianson
• Shea Standing
• Mohammed Fadhel
• Keifer Gross
• Gary Thompson
• Nestor Barajas-Dominguez

Custodial Worker 2  

608-261-4137

Performs a variety of custodial tasks for the daily cleaning of Monona Terrace.

• Nathan Ditsch
• Renee Jackson
• Tsering Paldon
• Claudia Uchowed
• Aniuska Mairena Gutierrez

Command Center Operators 

608-261-4053

Provide building and public safety.

• Jeff Grahler
• Mark McGill
• Kevin Pamulak
• Patrick Truschinski

Jeffrey Bloch, Building Maintenance Supervisor 

608-261-4154

Responsible for coordination of building and facility maintenance and maintenance mechanic staff.

Schuyler Cleven, Technical Service Specialist 2

608-261-4027

Provides audio/visual, closed-circuit and general communication needs for clients.

Sara Carrizal, Audio/Visual Manager  

608-261-4119

Maintains Monona Terrace computer and phone networks, provides audio/visual, closed-circuit and general communication needs for clients.

Jay Muth, Technical Service Specialist 1  

608-261-4188

Coordinates and provides audio/visual, closed-circuit and general communication needs for clients.

Dominic Stenson, Anthony Kraemer & Vacant, Maintenance Mechanic 1  

608-261-4115

Responsible for repair and maintenance of building and equipment.

Jonathan Retelle & Vacant, Facility Maintenance Workers  

608-261-4115

Responsible for general maintenance of facility.

James Marlow, Landscape Maintenance Worker  

608-261-4191

Responsible for interior plants and exterior gardens and general maintenance of facility.

Jeff Boyd, Business Manager 

608-261-4012

Responsible for supervision and management of the Business Office, including accounting services, financial reporting, budgeting, payroll, human resources, information services and business planning.

Taylor Gundlach, Account Technician 1 

608-261-4033

Responsible for accounting, billing, receivables, purchasing and related business activities.

Weina Qin, Account Technician 1  

608-261-4009

Responsible for accounting, billing, receivables, purchasing and related business activities.

Stephen Dongarra, Associate Director, Marketing/Sales/Event Services  

608-261-4010

Responsible for supervision and coordination of sales, marketing, tourism and event coordination. Coordinates Monona Terrace sales and marketing activities of subcontractor, Greater Madison Convention and Visitors Bureau.

Todd Brei, Marketing and Communications Specialist  

608-261-4007

Graphic and web design specialist, maintains website, graphic standards manual and Google analytics account. Designs promotional and collateral materials for Sales and Community Programs departments. Photographer for marketing and media materials including design of 360° virtual tours of the building.

Eric Borchert, Event Services Manager  

608-261-4008

Responsible for the supervision and coordination of events.

Edit Williams, Event Coordinator   

608-261-4022

Plans, coordinates and organizes events.

Michelle Marx, Event Coordinator  

608-261-4091

Plans, coordinates and organizes events.

Haley Lemberger, Event Coordinator   

608-261-4024

Plans, coordinates and organizes events.

Nathalie Angus, Director of Sales  

608-261-4016

Supervises and coordinates the sales, marketing and booking staff.  Responsible for sales to corporate and meetings market.

Breanne Chase, Sales Manager  

608-261-4093

Responsible for sales of social events.

Mandy Scamardo, Sales Manager  

608-261-4018

Responsible for sales of meetings and small conferences.

Karen Cator, Booking Coordinator  

608-261-4092

Provides administrative and technical support for Sales and Marketing and booking.

Vacant, Booking Assistant  

608-261-4038

Provides administrative and technical support for Sales and Marketing.

Ryan Henke, Booking/Events Assistant 

608-261-4039

Provides administrative and technical support for Sales and Marketing, and Event Services.

Lisa Sparks, Retail Operations & Quality Manager  

608-261-4066

Retail sales, customer service, which involves merchandising, inventory control and associated clerical work. Oversight of gift shop and guest services attendants, and quality control in the building.

Jodi Tessman, Dean Henkel (50%), Sales Clerk  

608-261-4184

Retail sales, customer service, which involves merchandising, inventory control and associated clerical work.

Kristen Durst, Manager of Community and Public Relations  

608-261-4011

Responsible for the development and implementation of education and community outreach, and public relations programs.

Misty Lohrentz, Community Program Coordinator 

608-261-4062

Responsible for Monona Terrace community programming, including concerts, lecture series, children’s programs and other events Monona Terrace creates and sponsors for the community.

Heather Sabin, Volunteer/Tourism Coordinator  

608-261-4015

Responsible for coordination and supervision of public and private tours, the docent program and Frank Lloyd Wright information relating to Monona Terrace.