Policies & Procedures
On this page:
APMs & Work Rules
- Administrative Procedure Memoranda (APMs)
APMs are the rules that guide City Employees at work.
To revise or update a Mayor APM, refer to the Revising APM Standard Operating Procedure. - Employee Handbooks
Provides a one-stop reference for the varied benefits offered to City employees. - Labor Contracts
Contracts for Compensation Groups 11, 12, 13, 14, 41 and 42, and IATSE. - Madison General Ordinances (MGOs)
Most MGOs pertain to residents, but Chapter 3 defines rules relating to employees, including City departments, leave regulations, bargaining agreements, compensation plans and the Code of Ethics. - Personnel Rules
Define rules for classification, employment, onboarding and deboarding, discipline and more.- Summary of Major Changes made to most recent overhaul of City of Madison's Personnel Rules.
- Read more about the City's fellowship to update the rules.
- Ethics Code and Statement of Interests
The Ethics Code establishes ethical standards of conduct for City employees.
Employees
- Accommodations
Request accommodations to help you do your job. - Breastfeeding and chestfeeding
Get help planning your return to work while breastfeeding. - Employee IDs
Request City IDs, and staff ID policy. - Gender-inclusive workplace policy
Resources for transgender, gender non-conforming, and nonbinary staff. - Just cause and discipline
Learn about the discipline process and your rights as an employee. - Prohibited harassment and discrimination
Report harassment or discrimination based on protected class, or find information about upcoming trainings. - Workers' compensation
What to do if you've been in an accident at work. - Workplace violence
Report intimidating, threatening, or violent behavior in the workplace.
Supervisors
- Supervisor resources
These resources include information on onboarding, employee and labor relations, performance management, and more. - Employee check-ins
Regular meetings between supervisors and employees to discuss position expectations, performance, professional development, and more. - Onboarding
Help new employees connect and contribute to the workplace. - Position descriptions and classification
Supervisor responsibilities, writing position descriptions, and reclassification processes. - Prohibited harassment and discrimination
Report if an employee has been harassed at work. - Vehicle accidents
What to do if an employee was in an accident with a City car.
Hiring
- Hiring process
Overview of the hiring process for supervisors and hiring managers. - Equitable Hiring Plan
Use this plan to make sure your hiring process is equitable and inclusive. - Interviews
Guidelines for panel members and the interview process. - Red-flag process
Process for interviews and candidate selection to protect against bias. - Hiring forms
Forms for screening authorizations, reference checks, employment eligibility, and more.
Our Vision & Mission
Vision
Our Madison – Inclusive, Innovative, & Thriving
Mission
Our Mission is to provide the highest quality service for the common good of our residents and visitors.
Our Service Promise
I have the highest expectations for myself and my fellow employees. Every day, I will:
- Serve coworkers and members of the public in a kind and friendly manner.
- Listen actively and communicate clearly.
- Involve those who are impacted before making decisions.
- Collaborate with others to learn, improve, and solve problems.
- Treat everyone as they would like to be treated.