Policies & Procedures
APMs & Work Rules
- Administrative Procedure Memoranda (APMs)
APMs are the rules that guide City Employees at work.
To revise or update a Mayor APM, refer to the Revising APM Standard Operating Procedure. - Generative Artificial Intelligence (AI) Interim Policy
Establish interim policies on the use of generative artificial intelligence for official City of Madison business. - Employee Handbooks
Provides a one-stop reference for the varied benefits offered to City employees. - Labor Contracts
Contracts for Compensation Groups 11, 12, 13, 14, 41 and 42, and IATSE. - Madison General Ordinances (MGOs)
Most MGOs pertain to residents, but Chapter 3 defines rules relating to employees, including City departments, leave regulations, bargaining agreements, compensation plans, and the Ethics Code. - Personnel Rules
Define rules for classification, employment, onboarding and deboarding, discipline and more.- Summary of Major Changes made to most recent overhaul of City of Madison's Personnel Rules.
- Read more about the City's fellowship to update the rules.
- Ethics Code and Statement of Interests
The Ethics Code establishes ethical standards of conduct for City employees.
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Accommodations
Request accommodations to help you do your job.
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Breastfeeding and chestfeeding
Get help planning your return to work while breastfeeding.
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Employee IDs
Request City IDs, and staff ID policy.
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Gender-inclusive workplace policy
Resources for transgender, gender non-conforming, and nonbinary staff.
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Just cause and discipline
Learn about the discipline process and your rights as an employee.
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Prohibited harassment and discrimination
Report harassment or discrimination based on protected class, or find information about upcoming trainings.
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Workers' compensation
What to do if you've been in an accident at work.
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Workplace violence
Report intimidating, threatening, or violent behavior in the workplace.
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Hiring process
Overview of the hiring process for supervisors and hiring managers.
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Equitable Hiring Plan
Use this plan to make sure your hiring process is equitable and inclusive.
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Interviews
Guidelines for panel members and the interview process.
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Red-flag process
Process for interviews and candidate selection to protect against bias.
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Hiring forms
Forms for screening authorizations, reference checks, employment eligibility, and more.
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Supervisor resources
These resources include information on onboarding, employee and labor relations, performance management, and more.
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Employee check-ins
Regular meetings between supervisors and employees to discuss position expectations, performance, professional development, and more.
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Onboarding
Help new employees connect and contribute to the workplace.
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Position descriptions and classification
Supervisor responsibilities, writing position descriptions, and reclassification processes.
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Prohibited harassment and discrimination
Report if an employee has been harassed at work.
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Vehicle accidents
What to do if an employee was in an accident with a City car.
Our Vision & Mission
Vision
Our Madison – Inclusive, Innovative, & Thriving
Mission
Our Mission is to provide the highest quality service for the common good of our residents and visitors.
Our Service Promise
I have the highest expectations for myself and my fellow employees. Every day, I will:
- Serve coworkers and members of the public in a kind and friendly manner.
- Listen actively and communicate clearly.
- Involve those who are impacted before making decisions.
- Collaborate with others to learn, improve, and solve problems.
- Treat everyone as they would like to be treated.