1. Engineering Office Hours December 24 - 26, 2025

    Our office is closed Wednesday and Thursday in observance of Christmas Eve and Day. 

    On Friday, Dec. 26th, staff works remotely and the office is closed to the public. Please call our general line for assistance: (608) 266-4751. 

Storm Drain Recovery and Rescue

Storm Drain

Drop something down a storm drain on accident? We can help you retrieve your car keys, cell phone, or anything else you may have dropped down a storm drain. Response times will depend on staff availability.

Contact:
608-266-4430
Monday-Friday 7:30 a.m.-11 p.m.
Weekends 9 a.m.-11 p.m.

Wildlife Rescue

Wildlife can end up in storm drains. While they can often get themselves back out, some of the smaller critters (like ducklings) may need help. If you find wildlife that appears to be stuck in a storm drain, monitor the situation from a distance if possible to avoid spooking the animal(s). If the animal is unable to exit under its own power, call the above number. Please advise the staff taking the call of the type of animal so we can enlist animal control if necessary. Rescuing a raccoon is a very different undertaking than rescuing a duckling.

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Stormwater