Learning and Development

Learning + Development (L+D) is one of the three service areas of the Organizational Development Unit in Human Resources.

We design and deliver learning experiences that are equitable, learner-centered, and effective. Our primary audience is City of Madison employees, but our reach goes far beyond - impacting the greater Madison community. We reach these broad audiences by facilitating high-quality courses, which in turn improve the quality of our services for the common good of our residents and visitors.

Overview of the Goals of Learning and Development
The Goals of Learning and Development: to be Equitable, Learner-Centered, and Effective. 

Learning + Development Support Levels

Learn about ways that we support Subject Matter Experts (SME), facilitators, trainers, content creators, etc. throughout the City of Madison. 

If you're in need of support, want to get a course on the Organizational Development Course Calendar, or are curious about a scenario that is not included in this packet, please don't hesitate to reach out! 

Contact: OrganizationalDevelopment@cityofmadison.com 

To ensure this level of quality, we use the following Organizational Policy-Level resources and standards

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