Police Blotter

Don't Get SPOOFED!

February 25, 2019 10:32 AM

Caller ID Spoofing Content for this blog is courtesy of the FCC and can be found here

If you think you've been the victim of a spoofing scam, you can file a complaint with the FCC.

Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally, but also can be used legitimately, for example, to display the toll-free number for a business.

What is neighbor spoofing?

Robocallers use neighbor spoofing, which displays a phone number similar to your own on your caller ID, to increase the likelihood that you will answer the call. To help combat neighbor spoofing, the FCC is urging the phone industry to adopt a robust caller ID authentication system.

Tips to avoid spoofing scams

You may not be able to tell right away if an incoming call is spoofed. Be extremely careful about responding to any request for personal identifying information.

  • Don't answer calls from unknown numbers. If you answer such a call, hang up immediately.
  • If you answer the phone and the caller - or a recording - asks you to hit a button to stop getting the calls, you should just hang up. Scammers often use this trick to identify potential targets.
  • Do not respond to any questions, especially those that can be answered with "Yes" or "No."
  • Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
  • If you get an inquiry from someone who says they represent a company or a government agency, hang up and call the phone number on your account statement, in the phone book, or on the company's or government agency's website to verify the authenticity of the request.  You will usually get a written statement in the mail before you get a phone call from a legitimate source, particularly if the caller is asking for a payment.
  • Use caution if you are being pressured for information immediately.
  • If you have a voice mail account with your phone service, be sure to set a password for it. Some voicemail services are preset to allow access if you call in from your own phone number. A hacker could spoof your home phone number and gain access to your voice mail if you do not set a password.
  • Talk to your phone company about call blocking tools they may have and check into apps that you can download to your mobile device to block unwanted calls. Information on available robocall blocking tools is available at fcc.gov/robocalls.

What can you do if your number is being spoofed?

If you get calls from people saying your number is showing up on their caller ID, it's likely that your number has been spoofed. We suggest first that you do not answer any calls from unknown numbers, but if you do, explain that your telephone number is being spoofed and that you did not actually make any calls. You can also place a message on your voicemail letting callers know that your number is being spoofed. Usually scammers switch numbers frequently. It is likely that within hours they will no longer be using your number.

When is spoofing illegal?

Under the Truth in Caller ID Act, FCC rules prohibit anyone from transmitting misleading or inaccurate caller ID information with the intent to defraud, cause harm or wrongly obtain anything of value. Anyone who is illegally spoofing can face penalties of up to $10,000 for each violation. However, spoofing is not always illegal. There are legitimate, legal uses for spoofing, like when a doctor calls a patient from her personal mobile phone and displays the office number rather than the personal phone number or a business displays its toll-free call-back number.

What is blocking or labeling?

If a telephone number is blocked or labeled as a "potential scam" on your caller ID, it is possible the number has been spoofed. Several phone companies and app developers offer call-blocking and labeling services that detect whether a call is likely to be fraudulent based on call patterns, consumer complaints or other means.

FCC rules do not prohibit call blocking or labeling technologies, however the FCC is very concerned about ensuring that lawful calls are completed and has encouraged providers who block calls to establish a means for a caller whose number is blocked to contact the provider and remedy the problem.

You can legally block the transmission of your phone number when you make calls, so your number will appear as "unknown." Doing so is not spoofing.

What are the caller ID rules for telemarketers?

FCC rules specifically require that a telemarketer:

Transmit or display its telephone number or the telephone number on whose behalf the call is being made, and, if possible, its name or the name of the company for which it is selling products or services.
Display a telephone number you can call during regular business hours to ask to no longer be called. This rule applies even to companies that already have an established business relationship with you.

Spoofing

This content is courtesy of the FCC and can be found here: https://www.fcc.gov/consumers/guides/spoofing-and-caller-id

 Email to a friend

Subscribe to Email List

Subscribe to the Police Blotter email list:

By participating on this list the Wisconsin Public Records Laws may subject your email address to disclosure to third parties. By selecting "Yes" you are requesting that we treat your email address that you have provided to this list as confidential and you are also stating that you would not participate in this service if the City is obligated to release your email address to such third party requesters.

Posts By Month

Posts By Category

Tags

#Back2SchoolSAFETYTIPS  #ClickItOrTicket  #DrugTakeBack  #GoodNeighborProject  #HelicopterParent  #NightlyLockup  #SafetyTips  #ScamAlert  #SearchAndRescue  #SouthSideSoccerSeries  Amigos en Azul  Bigs In Blue  Bike Rides  Black Youth Academy  Capt. Cory Nelson  Captain Ackeret  Captain Balles  Captain Freedman  Captain Gloede  Captain Lengfeld  Captain McLay  Captain Paige Valenta  Captain Patterson  Captain Patton  Captain Schauf  Captain Snyder  Captain Wahl  Central District  Ceremonies  Chief Koval  Citizen Recognition  Coffee with a Cop  Community Academy  Community Awards  Community Events  Community Forums  Community Gang Outreach  Community Outreach  Community Partnership  Community Policing  Community Survey  CORE  CRASE  Crime Prevention  Crime Stoppers  Crossing Guards  Cyber Detective Camp  Cyber Safety  Damaged Property  Downtown Safety  Driving Safely  East District  East High School  Edgewood College  Education Resource Officer  Emily Samson  Events  Explorers Post  Facebook  Fireside Five-Oh  Fireside Five-Oh  Good Neighbor Project  Guerrilla Grillers  Guerrilla Grillers  homeless  Investigations  Join the Team  K9  LaFollette High School  LeadsOnline  Lieutenant Lori Beth Chalecki  Lieutenant Patterson  Madison Area Recovery Initiative (MARI)  Madison Community Policing Foundation  Madison Parks  Madison Schools  MedDrop Box  Midtown District  MMSD  Mobile Device Safety  Mounted Patrol  MPD Awards Ceremony  Neighborhood Police Officers  Neighborhood Watch  New Recruits  North District  North District  Pawn Shops  Pedestrian Safety  Personal Safety  Pet Safety  Phishing Scams  Police Biking  Property Crimes  Red Cross Blood Drive  Registered Sex Offender  Residential Burglaries  Road Home  Road Home  Robberies  Safe Communities  Safety in the Home  Safety Saturday  Secondhand Business  Self Report Unit  Shooting  Shout Out  Social Media  Solicitor Permits  South District  Southwest Safety Initiative  Spanish  Special Olympics  State St  Straubel  Straubel  SWAT  Torch Run  Traffic Concerns  Traffic Enforcement Safety Team (TEST)  Twitter  UW-Madison  Weapons Offenses  West Community Academy  West District  Youth Programs  Zero in Wisconsin