Metro Transit Onboard Survey
In the spring of 2024, the Greater Madison MPO partnered with Metro Transit, Cambridge Systematics, and Canete-Medina Consulting Group to hear directly from the people who ride Metro buses every day.
Thousands of riders shared their experiences, and our team is carefully reviewing the feedback to ensure the final analysis is accurate and meaningful. These insights will help us better understand what’s working and where improvements are needed.
Cambridge Systematics prepared a final report that provides a high-level overview of the responses and details the survey process. The report highlights key takeaways from the survey and offers valuable insights into how it was conducted.