Supervision & Management

Course Description: Learn the City of Madison's approach to creating an Equitable Hiring Plan. We'll discuss the process from start to finish - including writing a position description, strategies for building a diverse hiring committee, developing interview questions with appropriate benchmarks, and more! We realize interviews can be stressful, but what if we created an environment that was welcoming and inclusive? We'll focus on an equitable and positive process for both the interviewers and interviewees!

Course Facilitator: Kristy Kumar, Department of Civil Rights and Emaan Abdel-Halim, Human Resources Services Unit

Course Resources:

• Equitable Hiring Plan Slide Deck
• Access the Equitable Hiring Plan

Access the Recording (1 hour, 12 minutes)

Course Description: Build awareness on how bias, both explicit and implicit, can impact hiring decisions. Learn how to create an interview process by incorporating job-related behavioral questions with measurable benchmarks to effectively address bias in the interview process and for more objective candidate evaluations.

Course Facilitator: Bill Wick and Brooke Gillitzer, Human Resources Services Unit

Course Resources:

• Position Description Example:  Payroll Clerk
• Handout: Interview Tips
• Handout: Types of Bias
• Handout: Job Interview Bias Exercise
• Handout: Traditional to Behavioral Interview Questions Exercise
• Handout: Red Flag Process for Hiring Managers

Access the Recording (1 hour, 17 minutes)

Course Description: It's a candidate's job market, which means that hiring managers need to be proactive about improving their foundational skills to attract and hire team members. Join our HR Business Analysts as they share best practices for talent planning, writing clear position descriptions, and moving through the hiring and recruitment process.

Course Facilitator: Julie Trimbell and Brittney Hayes - Human Resources

Course Resources:

• Pre-Work:
  • Review Creating an Equitable Hiring Plan (1 hour, 12 minutes)
  • Watch this short video on Writing Position Descriptions (17 minutes, 47 seconds)
  • Check out the Supervisor Resources on EmployeeNet for a hiring process overview and resources.
• Course Materials:
  • Recruitment Process & Cycle Handout
  • Slide Deck: Hiring Foundations

Access the Recording (1 hour, 45 minutes)

Course Description: Supervisor Orientation is a training that equips supervisors with the tools and information to excel in their roles. Participants will begin by exploring the City of Madison's Mission, Vision, Values, and Service Promises. By becoming familiar with these primary elements, we can begin to align our actions and behaviors with the City's leadership framework – Values-Based Leadership.

Through the Strengths, Teamwork, Alignment, and Results (STARS) framework, supervisors will analyze their team's situation so they can adapt to meet need and make impact. This training emphasizes situational mindfulness, enabling supervisors to nurture the employee experience, and connects them with valuable resources for ongoing support and development. 

Resources:

• Supervisor Orientation Learner Workbook - Fillable

Course Facilitator: Jay Winston, Leadership Development Specialist

Access the Recordings:

Introduction: Mission, Vision, Values & Service Promise (4 minutes) 

The 5 Stages of Team Development (7 minutes) 

The Employee Experience (10 minutes) 

Resources, Support & Wrap Up (4 minutes)