Customer Service
- Cash Handling Manual
It is the responsibility of each department and division head to provide for the proper control of cash.
Contact: City Treasury, treasurer@cityofmadison.com, 608-266-4771 - City Contacts
- Language Access Program
Provides accommodation, interpretation, and translation services.
Contact: Civil Rights, lap@cityofmadison.com, 608-266-4910 - Online trainings
Include de-escalation and trauma-informed customer service. - Phone Support
- Public Records Notice
Toolkit
- Budget
- Committees & Legistar
- Contracts & Purchasing
- Customer Service
- Facilities
- IT Service Center
- Marketing
- Travel & Cars
- Contacts