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360 Feedback Program

Thank you for committing to this journey. 

Your participation in the City's 360° Feedback Process is a significant step toward fostering a culture of feedback and continuous development within our organization. Your involvement demonstrates a proactive approach to reflecting on your behaviors, skills, and the impact you have on others.  

Why This Program Matters

360° feedback goes beyond traditional performance conversations. By gathering input from multiple perspectives (peers, direct reports, and supervisors) it offers leaders a full and more accurate picture of how they show up. This program supports five essential areas of leadership growth: 

  1. Overcoming Cognitive Bias: surfacing assumptions and patterns we may not be aware of in ourselves. 
  2. Increasing Self-Awareness: closing the gap between how we see ourselves and how others experience us. 
  3. Building a Culture of Feedback: normalizing honest, constructive dialogue as part of how we lead and grow. 
  4. Modeling Values-Based Leadership: connecting day-to-day behaviors to our shared organizational values. 
  5. Reducing Blind Spots: identifying areas where our impact may differ from our intentions. 

Your Step-by-Step Process:

  1. Team City Leaders (TCL) Request to Participate

    Express your interest in joining the 360° Feedback Process and your Leadership Development Specialist (LDS) will confirm your enrollment and get the process started. 

    This is the step where payment must be made by your agency in the event your 360 is not being sponsored by Human Resources. Once payment has been received the next step will be initiated.  

  2. Receive your Launch Email from LDS

    You'll receive an email from your LDS directing you to this page and providing everything you need to begin your 360° process.

  3. Complete your Rater Load List

    Identify the raters (colleagues peers, direct reports, and supervisors etc.) you'd like to include. It's important to choose raters that you work with consistently enough, whether on a project or your team, who have enough experience to rate you. Raters can be internal or external to your agency and/or the city. Complete the Rater Load List template to document your selections.

    Executive Rater Load List Template

    Supervisor Rater Load List Template

    Individual Contributor Rater Load List Template

  4. Communicate with your Selected Raters

    Communicate with your identified raters so they know you've selected them to provide you feedback in this process. Be sure to include FAQs and the 360 Feedback Process Timeline.

    Rater Invitation Communication Template

    360 Feedback Process Frequently Asked Questions

    360 Feedback Process Timeline Overview

  5. Submit your Rater Load List to STAR360

    Once you've identified and communicated with your selected raters. send your completed Rater Load List to STAR360 to initiate the assessment. Be sure to cc your Leadership Development Specialist on this email.

    Email Template to STAR360

  6. STAR360 Initiates your 360 Process

    STAR360 will set up your assessment based on the launch dates you selected in your email. You'll receive instructions directly from STAR360 to get started (support@360input.com).

  7. Complete your Self-Assessment

    You'll complete your own assessment while your selected raters simultaneously complete theirs. This parallel process ensures a full, multi-perspective picture.

  8. Receive your Report

    Once all assessments are complete, STAR360 will notify you and your Leadership Development Specialist. Your report will be sent to you both separately for review.

  9. Schedule & Complete your Debrief

    Once your LDS receives your report from STAR360 they will email you to schedule a debrief. Connect with your Leadership Development Specialist to walk through your results, explore key themes, and identify meaningful next steps for your development.

  10. Complete the Rater Evaluation

    Once the process is complete the LDS will send evaluations to you and your selected raters so everyone can share their feedback on the 360° process itself. Input helps us continuously improve the program for future participants. 

If you have questions, concerns, or feedback about this process, please reach out to OrganizationalDevelopment@cityofmadison.com. 

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