Developing Individuals & Building Teams

Competency Definition: Supporting individual growth that helps teams to work better together through skill building and collaboration.

It's important to build this competency because...

  • Self-Benefits:
    • Enhanced Leadership Capability – Strengthens ability to coach, mentor, and empower others, which builds credibility and influence.
    • Stronger Interpersonal Skills – Improves collaboration, communication, and conflict resolution.
    • Career Growth – Demonstrates readiness for higher-level roles that require people development and team leadership.
    • Increased Confidence – Builds confidence in managing diverse personalities and aligning people toward shared goals.
  • Organizational Benefits:
    • Higher Team Performance – Improves productivity and innovation by empowering individual to use their strengths within the team.
    • Leadership Development – Creates growth and career pathways which supports succession planning for future leaders by fostering talent internally
      • Increased Retention – Employees feel invested in, which can increase employee engagement and reduce turnover. 

Resources

Below you'll find resources for building Knowledge, Skills, and Ability (KSAs) for this competency.

  • Knowledge - Information acquired through education or experience about a subject. (Think: "what you know").
  • Skill - The power to perform a specific task effectively that is demonstrated through actions and developed through practice and/or experience. (Think: "what you can do").
  • Ability - The natural or learned capacity for doing something. Note, not everyone is going to have the same level of natural ability to do something. Someone’s natural ability can make it harder or easier to develop skills. (Think, "what you're naturally capable of or have developed over time"). 

Resources for Building Knowledge in Developing Individuals & Building Teams

APMs & City Policy:

Learning Resource:

Other:

Resources for Building Skill in Developing Individuals & Building Teams

Resources for Building Ability in Developing Individuals & Building Teams


A note on these resources:

All listed resources are intended to be free and require no sign-ups. If you encounter any that ask for payment or account creation, please let us know at OrganizationalDevelopment@cityofmadison.com so we can update accordingly.

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