All Team-City Leaders

Who: All City employees and elected officials.

What: They show up as leaders in the organization and community providing services both internally and externally. 


All Team-City Leaders is the foundational role-type within the Leadership Development Pathway. Role-type details are framed out by Values-Based Leadership (VBL) Principles and further resources to build by Knowledge, Skills, and Abilities (KSAs) are below. 

VBL Principles:

  1. Self-Reflection
  2. Balance & Perspective
  3. True Self-Confidence
  4. Genuine Humility

KSAs Definitions:

  • Knowledge - Information acquired through education or experience about a subject. (Think: "what you know").
  • Skill - The power to perform a specific task effectively that is demonstrated through actions and developed through practice and/or experience. (Think: "what you can do").
  • Ability - The natural or learned capacity for doing something. Note, not everyone is going to have the same level of natural ability to do something. Someone’s natural ability can make it harder or easier to develop skills. (Think, "what you're naturally capable of or have developed over time"). 

Self-Reflection

Self-Reflection Knowledge

  • Active listening practices (summarizing, clarifying questions)
  • Bias awareness
  • Ethical decision making (who benefits/is burdened by decisions)
  • Conflict resolution strategies
  • Psychological safety
  • Government and operations acumen   

Resources

City Policy & Process:

Other:

RESJI Resources:

Self-Reflection Skills

  • Active listening
  • Adaptability
    • Adjust to changing demands
    • Adjust to support team goals and dynamics
  • Bias recognition and course correction
  • Creating safe space (safety to discuss well-being concerns and seek support
  • Empathetic
    • Communication (verbally and nonverbally)
    • Problem-solving (find balance solutions that consider needs of staff and customers)
  • Identifying opportunities and methods to give feedback and recognition
  • Make good and timely decisions that keep your work and organization moving forward
  • Reflective listening
  • Seeks to understand different perspectives

Resources

Courses:

Learning Resource:

Team Training:

Self-Reflection Abilities

Coming Soon

Balance & Perspective

Balance & Perspective Knowledge

Coming Soon

Balance & Perspective Skills

Coming Soon

Balance & Perspective Abilities

Coming Soon

True Self-Confidence

True Self-Confidence Knowledge

Coming Soon

True Self-Confidence Skills

Coming Soon

True Self-Confidence Abilities

Coming Soon

Genuine Humility

Genuine Humility Knowledge

Coming Soon

Genuine Humility Skills

Coming Soon

Genuine Humility Abilities

Coming Soon

Was this page helpful to you?