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Appointment Only

Building Inspection is open to the public by appointment only.

For more on appointments and other services, please see the Building Inspection Services page.

Rental Property Emergency Contact Registration

All rental dwelling units must have a contact on file with Building Inspection. Having a contact on file helps protect your assets in an emergency.

Building Inspection has revised the Rental Property Emergency Contact Registration (RPEC) process. We have phased out yearly renewals. Now, owners must make updates only when there is a change in contact information. If the contact details are the same as last year, you do not need to contact us.

Register or Update Contact Info

You can register or update your property with this simple online form. You do not need an account, only your parcel number. You only need to register once per parcel number. Find the parcel number on the Property Lookup page. If you have trouble with the online form, call us at the number below.

Please note: The emergency contact details must be up-to-date at all times. Owners must make updates as soon as there is a change.

If there are no changes to the information, please disregard. If you recently sold the property, please disregard.

Not a rental?

We identify possible rentals by comparing the property address and the owner address. We flag properties when these addresses are different. We also flag addresses that have multiple units. To check what owner address we have on file, please visit the property lookup site.

The criteria below will help you know whether we need you to register the property.

If any the following is true, we recommend you still register:

  • Your family lives on the property UNLESS they can make legal decisions in an emergency.

  • The house is awaiting sale.

  • You are remodeling the vacant house.

  • You are not sure if you will be renting the house in the future.

In these situations, we need a contact in case of emergencies.


If any of the following is true, please contact us (below):

  • The mailing address and site address do not match, but the dwelling is owner-occupied.

  • The dwelling is a second home and you do not rent it out.

  • A co-owner lives on the property, and the other owner's mailing address is on file.

  • You live in a duplex and occupy both sides, never renting.

For more information or if your property is not a rental, call us at (608) 266-4551, use our contact form, or email us.


To change your mailing address on the Assessor's website, please call (608) 266-4531.

RPEC Background

Per MGO 27.04(2)(k), owners of rental properties must register an emergency contact's name and number. City of Madison Fire, Police, and Building Inspection use this information. We contact owners in time-sensitive situations.


If property owners fail to register their RPEC information, we will issue an Official Notice. The Notice will give owners 30 days to either register their property, or let us know the property is not a rental. After that point, we will issue a citation amount of $691.00 through the Municipal Court. To avoid penalties, please register your property or let us know it is not a rental.


 Use our contact form, email us, or call at (608) 266-4551 ext. 4.

Last Updated: 06/27/2023

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