Coronavirus (COVID-19) Updates

Building Inspection is open to the public by appointment only.

For more on appointments and other services, please see the Building Inspection Coronavirus (COVID-19) page.

View all impacts to City service on the City's COVID-19 website.

Rental Property Emergency Contact Registration

All rentals in the City of Madison must have a contact on file with Building Inspection. Having a contact on file helps protect your assets in an emergency.

Building Inspection has revised the Rental Property Emergency Contact Registration (RPEC) process. We have phased out yearly renewals. Now, owners must make updates only when there is a change in contact information. If the contact details are the same as last year, you do not need to contact us.

Register or Update Contact Info

You can register or update your property with this simple online form. You do not need an account, only your parcel number. Find the parcel number on the Property Lookup page. If you have trouble with the online form, call us at the number below.

Please note: The emergency contact details must be up-to-date at all times. Owners must make updates as soon as there is a change.

If there are no changes to the information, please disregard. If you recently sold the property, please disregard.

Not a rental?

We identify possible rentals by comparing the property address and the owner address. We flag properties when these addresses are different. We also flag addresses that have multiple units. To check what owner address we have on file, please visit the property lookup site.

The criteria below will help you know whether we need you to register the property.

If any the following is true, you still must register:

  • Your family lives on the property UNLESS they can make legal decisions in an emergency.

  • The house is awaiting sale.

  • You are remodeling the house.

  • You are not sure if you will be renting the house in the future.

In these cases, we need a contact in case of emergencies.


If any of the following is true, please contact us (below):

  • An LLC is set as the owner, but the dwelling is owner-occupied.

  • Your mailing address is a PO box, but the dwelling is owner-occupied.

  • The dwelling is a second home and you do not rent it out.

  • A co-owner lives on the property, and the other owner's mailing address is on file.

  • You live in a duplex and occupy both sides, never renting.

For more information or if your property is not a rental, call us at (608) 266-4551, use our contact form, or email us.

To change your address information on the Assessor's website, please call (608) 266-4531.

RPEC Background

Per MGO 27.04(2)(k), owners of rental properties must register an emergency contact's name and number. City of Madison Fire, Police, and Building Inspection use this information. We contact owners in time-sensitive situations.



Again, call us at (608) 266-4551, use our contact form, or email us.

Last Updated: 10/11/2021

Search BI services

Notification of Building Code Changes

Would you like to be informed of Building Code Ordinance Changes via email?

Subscribe at

Translation Services

Call us at (608) 266-4551 if you need

  • an interpreter
  • translation
  • documents in other formats
  • other accommodations

Llámanos al (608) 266-4551 si necesitas

  • un intérprete
  • una traducción
  • documentos en otros formatos
  • otras adaptaciones

Hu xovtooj rau peb tim (608) 266-4551 yog koj xav tau

  • tus neeg txhais lus Hmoob
  • ntawv txhais ua lus Hmoob
  • dcov ntaub ntawv hloov ua lwm yam hom ntawv
  • lwm yam kev pabcuam

  • Contact Building Inspection

  • get it done

  • connect

  • City News