In November and December of 2018, the MPD partnered with the National Police Foundation (NPF) to pilot a short text message (SMS) survey, to Madison citizens who had recent contact with the MPD. Surveys were sent to persons who contacted the MPD for assistance or otherwise received assistance and who had a valid cell phone number. These included individuals who reported crimes, people who reported nuisances or suspicious behavior, and accident victims. The only exclusions were homicide cases, sexual assault victims, and juveniles. The survey attempted to capture general perceptions of the Madison Police Department as well as how we handled the specific incident that each resident was involved in. Over 1200 survey invitations were sent and slightly more than 200 people responded. The overall response rate was approximately 17%, which was better than what was anticipated but we are hoping to have a better sampling of our entire community in subsequent surveys.
Overall the survey results indicated a high degree of satisfaction with the MPD with comments praising officers' professionalism and the fact that officers went out of their way to provide helpful service. There were, however, also areas that emerged where we can improve. The most consistent and constructive feedback we received was around non-violent offenses and our online reporting process, and about how we provide case follow-up and feedback with those cases. Several people commented on a lack of officer contact after submitting an online report, and a need for a better process to provide feedback or case updates. Due to the volume of incidents we receive every day, providing timely feedback to residents on each incident has always been a challenge for us. We will continue to explore process improvements to ensure residents are kept updated to the best of our ability when they file reports with the MPD.
The NPF report from this survey is posted with other historical survey results under our data tab. The link is here: http://www.cityofmadison.com/police/newsroom/surveyresults.cfm
The NPF has encouraged us to provide this text survey on a recurring basis. Expect to see it a few more times in 2019 and we are working on the possibility of having it offered even more frequently. Thank you for your feedback!
The information contained in my blog is derived from notes provided by MPD Officers-In-Charge (OIC) at the end of their shifts. Most narratives represent early and preliminary information that was gathered by an OIC from those in the field who were actively working cases. The OIC is sharing what they were being told, in the moment. In many instances, facts and circumstances, even the type of crime listed, can change as officers, detectives and investigators continue their work.
From 6:00 a.m. on 5/22/2019 through 6:00 a. m. on 5/23/2019, MPD received 533 calls for service. This number does not include parking complaints or 911 misdials. For purposes of clarification, the following abbreviations are short-hand for race designations: W=White, AA=African American, NA=Native American, H=Hispanic, ME=Middle Eastern, A=Asian, MR=Mixed Race, U=Unknown. MPD shifts are staggered as follows: 1st detail=7 a.m. to 3 p.m., 2nd detail=12 p.m. to 8 p.m., 3rd detail=3 p.m. to 11 p.m., 4th detail=8 p.m. to 4 a.m., 5th detail=11 p.m. to 7 a.m.
To further break down the 533 calls for service for the past 24-hours, this is how the calls came in per district: Central (102), East (102), Midtown (77), North (93), South (70), West (60), and Other (29). Other=these are calls for service that either do not have a sector listed or the sector is not in the City. For example, if one of our officers assists another law enforcement agency, their sector is not listed in our districts so therefore it is listed under "other".
1) CENTRAL: Check Person – 10:07 a.m. Officers responded to the 600 block of Williamson St for a report of a WM running across Williamson St with a gun in his hand. Officers on scene received information that the person with a gun turned out to be State agent attempting to place a wanted suspect under arrest.
2) CENTRAL: Adult Arrested Person – 10:48 a.m. Officers on routine patrol in the Central District observed a suspect (37-year-old WM) wanted by the Department of Corrections (DOC). Upon contact with the suspect, he walked into Lake Mendota and emptied his pockets. Once the suspect had emptied his pockets, he walked out of the lake, placed his hands behind his back, and was taken into custody without incident. Investigation continuing.
3) EAST: Retail Theft - 12:02 p.m. Officers were dispatched to Kohl's at 2602 East Springs Dr for a retail theft in progress. One of the responding officers recognized both suspects (35-year-old WF and 46-year-old WM) on sight due to past professional contacts. After investigation, both suspects were issued Misdemeanor citations for Retail Theft. The WF suspect was also taken into custody for Possession of Drug Paraphernalia. Investigation continuing.
4) NORTH: Disturbance/Fight – 12:50 p.m. Officers responded to the area of Johnson and North St for a fight between a large group of East High School students. The SRO and patrol officers responded to help disperse the large crowd. Some of the students involved were arrested. Investigation continuing.
5) NORTH: Check Person – 12:55 p.m. Officers responded to a residence on the north side to check the welfare of an individual (19-year-old AM) who threatened suicide. The subject was voluntarily transported to a local hospital for a mental health evaluation and treatment. Journey Mental Health plugged in to assist. Investigation continuing.
6) EAST: Drug Incident/Overdose – 2:13 p.m. Officers were called for a report of a drug overdose after a 15-year-old WF advised her friends she took too many anti-depressants. The subject was voluntarily transported to a local hospital by MFD where she was admitted for treatment. Investigation continuing.
7) NORTH: Weapons Offense/ Person with a Gun – 8:45 p.m. Officers responded to Warner Park after a victim was knocked off his bike by 4 or 5 AAM teenagers before they fled towards Northport Dr. One of the teens was allegedly armed with a silver pistol. The victim received a laceration on his head and was taken to a local hospital for treatment of the injury. Investigation continuing.
8) CENTRAL: Traffic Arrest – 10:21 p.m. Officers initiated a traffic stop on a vehicle traveling outbound on State St. The driver/suspect (25-year-old AAM) immediately stopped the vehicle and got out and began walking away. Upon contact, the suspect provided a false name to officers. The suspect was taken into custody on numerous charges including two counts of Misdemeanor Bail Jumping, Obstructing, and Municipal citations. Investigation continuing.
9) NORTH: Weapons Offense – 11:53 p.m. Officers responded to the 1400 block of Northport Dr for a report that two vehicles may have been shooting at each other. The vehicles fled prior to officers' arrival. Officers checked the scene and no shell casings were located. A bullet hole was located in the rear of a vehicle on scene. Investigation continuing.
10) EAST: Weapons Offense – 12:12 a.m. Officers responded to the area of E Washington Ave at Lien Rd for a report of vehicles shooting at each other. The vehicles fled the area prior to officers' arrival. Shell casings were recovered at E. Washington/Continental Ln. Investigation continuing.
11) SOUTH: Weapons Offense – 12:28 a.m. Officers received a report of two males (29-year-old AAM and 21-year-old AAM) at a south side residence with gunshot wounds. Both males were transported to local hospitals for treatment of their injuries. Investigation continuing.
**Press release completed on MPD's website due to the correlation of calls 9, 10, and 11. Preliminary investigation indicates these were not random acts of violence and the various parties were directing their hostilities towards one another, specifically. **